By requesting an interior consultation with Dekkobird Design, it is understood that the client has agreed to accept the following terms of service:

1. As well as the hourly consultancy service, Dekkobird Design offers room design packages. For a set fee per room, the client will receive the services listed on the Room Design package.  For a bespoke design consultation, the scope of the project will be set out and agreed between the designer and the client and a fee estimated at the briefing stage.

2. Should the client request additional services that the designer deems to be above and beyond that specified within the room package or agreed bespoke consultation brief, an additional fee will be incurred, dependent upon the scope of the work, however no charge will be made without the client's prior agreement.

3. For the 'Room Design' package, one round of revisions is included. A revision consists of changes to products/finishes the designer has proposed.  Should the designer feel that a revision will require a substantial amount of additional work to be carried out OR the client requests multiple rounds of revisions, the designer has the right to charge an additional fee, however no charge will be made without the client's prior agreement.

4. The room package is only suitable for a single room up to 6x6m or 36 sqm in size and not for a multi-purpose / open plan space, kitchen or bathroom.

5. Upon confirmation of the project brief with the client,  fees must be paid as follows;

a. 50% of the room package fee must be paid upfront (unless otherwise agreed with the designer - for instance, in the case of two rooms to be considered or where the client has agreed a combined service of flat fee and hourly consultations), with any remaining balance (includes any additional fees incurred as agreed with the client), to be paid upon receipt of the final design scheme. Payment is expected within 14 days of invoicing.

b. In the case of a bespoke design service, a deposit of £100 (where more than one hour of consultancy has been booked) must be paid upfront, with the remaining balance, as agreed between the client and designer, to be paid on a monthly basis until project completion. Where a project is ongoing over an extended period of time, a monthly payment schedule will be set out for the client to adhere to.  Payment is expected within 14 days of invoicing.

6. For home consultations outside of the Greater Belfast area, there will be a surcharge to cover fuel costs and travel time. This will be communicated to you.

7. Dekkobird Design does not accept any responsibility or liability for any incorrect furniture ordered by the client or furniture that may be the wrong size, wrong colour or arrives damaged.

8. Dekkobird Design works on the assumption that all clients check the dimensions of the furniture pieces recommended to them before purchasing. Dekkobird Design will not accept any liability or responsibility for furniture ordered by the client that isn’t to their satisfaction or needs to be returned.

9. Dekkobird Design works on the assumption that clients have acquired paint samples of colours suggested, particularly if they have chosen to have them colour-matched. Dekkobird Design will not accept any responsibility for incorrect colour matches by the paint supplier.

10. Dekkobird Design does not accept any responsibility or liability for the standard of work produced by tradespeople hired by the client or those recommended by Dekkobird Design.

10. Additional design services outside of the scope of the service agreed with the client, will be charged at the designer's hourly rate.  These services may include, but are not limited to, additional home consultations, meetings with contractors, additional project management, delivery co-ordination and shopping services etc.

11. In the event that the client cancels the agreement after the designer has commenced work, a percentage of the overall design fee agreed at the outset will be charged, dependent upon how much work has been completed.  This is non-negotiable.

12. In the event that the client decides not to proceed with further consultation services following the initial home or on-site consultation, a fee of £75 will be charged to cover the consultation itself, plus reasonable travel time expenses, where relevant (applicable where consultation is located outside of the greater Belfast area).